Tuesday Mar 04, 2025
89: Mr. Fix It - Resolve Conflict Faster & Better
MODERN MORTGAGE BROKER BROADCAST CHANNEL
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WATCH
▶️ Watch this episode on YouTube
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EPISODE DESCRIPTION
In this episode, Brandon shares strategies and tactics to improve your conflict resolution skills that not only protect your business, but also impact your life.
Brandon discusses:
→ Accepting that conflicts are inevitable, and looking for the angles to a problem, not angels to magically solve it, and maintaining professionalism.
→ The "bitch & resolve" methodology for handling challenges, spotlighting problems in the right way, and maintaining professionalism.
→ Why you should always give bad news over the phone, handling hostile communication, and the process of learning, documenting, and then sharing.
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TANGO ONTARIO
📧 Email Us → ontario@tangofinancial.ca
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CONNECT
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